SAMOS is Saur’s Asset Management and Operational Service, a transformation programme created to deliver a package of process improvements, productivity enhancements and increases in customer service.
Developed from the bottom up over 5 years, SAMOS is now an exemplar operating model, proven to bring tangible improvements today while providing data driven planning for the future.
Moves from Capital Delivery focus to Operational Performance SAMOS support
Prepare for AMP7 and beyond
Improve Customer Satisfaction
Enhance reporting to the Regulator
Meet the future challenge as a water wholesaler
Also known as the OCC (Operational Control Centre in France). SAMOS is a series of processes, info gathering, technologies and data analysis which combined, can show up areas for improvement.